Crossroads Caring for Carers


Crossroads Caring for Carers, established in 1987, provides a wide range of community care services across Sandwell, Birmingham, Walsall, Wolverhampton and surrounding areas. We are an affiliated member of the Carers Trust since 2012 and registered with the Care Quality Commission (CQC), rated as a ‘Good’ provider.

We help informal carers to care for longer by providing practical support, training, respite and palliative care, improving the health and wellbeing of carers and those they care for.

In addition, we offer personal care to support with daily living needs, enabling people with complex needs to remain in their own home for longer. This can be provided alongside social care services or funded by the person themselves or their family.

Our vision and mission is that of supporting family carers to enable their loved one to remain in their own home for as long as possible. We provide highly trained qualified staff who deliver flexible person-centred care to both the carer and the person they care for.

We also provide services for informal carers of people with memory issues or a dementia diagnosis. In Sandwell, we have the Dementia Care Navigator team who can offer advice and support to carers and the cared for at all stages of the dementia journey and in Birmingham we have Carer Support Groups, giving carers the opportunity to meet others in a similar situation to themselves, get support and share information. In Birmingham, we also provide training to help carers in their caring role.


Contact details

494 Wolverhampton Road
B68 8DG

Telephone: 0121 553 6483
Out of Hours Emergency Number: 07968 219 850



Our partners

Birmingham City Council logo