Support, advice and connection for people living with dementia, their families and carers across Sandwell.

If you have been diagnosed with dementia, are worried about memory changes, or care for someone living with dementia, we are here to help.

The Sandwell Community Dementia Service provides personalised support to help people understand their condition, access local services, maintain independence and stay connected to their community. We work alongside individuals, families, carers, health services, social care and community organisations to ensure people receive the right support at the right time.

How we can help

Information and Advice
Helping you understand dementia, available support, services, benefits and local resources.

Personalised Support
A dedicated Navigator/Advisor will work with you to understand your needs and develop a personalised support plan.

Support for Families and Carers
Practical advice, emotional support and help accessing services for carers and families.

Community Connections
Connecting people with dementia and carers to local activities, peer support, wellbeing services and dementia-friendly opportunities across Sandwell.

Helping Prevent Crisis
Early support, coordinated care and access to the right services to help maintain wellbeing and reduce the risk of crisis or unnecessary hospital admission.

Specialist Support
Additional support is available for people with learning disabilities and dementia, early-onset dementia, and those transitioning home from hospital.

Who Can Access the Service?

The Sandwell Community Dementia Service supports people affected by memory concerns and dementia, as well as the family members, carers and professionals who support them. Whatever stage of the journey you are at, we are here to help.

The service is available across all six towns of Sandwell.

People with Memory Concerns or Dementia

Whether you are worried about your memory, awaiting assessment, or living with a diagnosis of dementia, we can help.

We can support:

People experiencing memory difficulties or cognitive changes
People awaiting assessment, investigation or diagnosis
People living with Mild Cognitive Impairment (MCI)
People with a diagnosis of any type of dementia
People who want to live well, remain independent and stay connected to their community

Helping you navigate your dementia journey.

Family Members, Friends and Carers

Supporting someone affected by dementia can be rewarding, but it can also be challenging. We are here to support you too.

We can support:

Spouses, partners, family members and friends
Unpaid carers providing regular support
People looking for information, advice and practical guidance
Those wanting help to plan ahead and access local services
Carers seeking emotional support and opportunities to connect with others

Because nobody should face dementia alone.

Professionals

We work alongside health, social care, voluntary, community and housing professionals to ensure people affected by dementia receive the right support at the right time.

We can support:

Referrals into the service
Advice, information and signposting
Joint working and coordinated support planning
Community awareness and engagement activities
Dementia training and education opportunities

Working together to improve outcomes for people affected by dementia.

Accessibility

At the Sandwell Community Dementia Service (SCDS), we are committed to ensuring that our information, services and communication channels are accessible, inclusive and easy to use for everyone.

We recognise that people access information in different ways and may experience a range of communication, sensory, cognitive, language or digital barriers. We are committed to removing these barriers wherever possible and making sure people can access support in a way that works best for them.

Easy Read Information
Accessible resources designed to make information easier to understand.

Community-Based Support
Support delivered in locations that are familiar and accessible.

Flexible Ways to Contact Us

Access support by phone, email, online or through a professional referral.

We Listen and Adapt
We will work with you to understand and meet your individual needs.

Inclusivity

We are committed to providing equitable access regardless of disability, culture, language, faith, gender or background.

Language Support
We will try to access interpretation and translation support where available.

How to Make a Referral

Getting support is simple. Click on the option that best matches your situation and complete our online referral form.

I have dementia or concerns about my memory

Complete Referral

I support someone with Dementia or memory concerns

I want to refer the person I care for or support

I want support, advice or guidance for myself

For professionals

Professional referral for a person with Dementia or memory concerns

Professional referral for a carer or person supporting someone

What happens next?

Before you start

If possible, please have:

✅ Contact details

✅ Basic information about the person needing support

✅ Any communication or accessibility needs

Don't worry if you don't have all the information. You can still submit a referral and we can discuss any missing details with you later.

Get in Touch

📞 Telephone: 01902 826655

✉ Email: [Insert Email]

Working Together Across Sandwell

The Sandwell Community Dementia Service is delivered through a collaborative partnership led by Communities in Sync (CIS), working alongside Age UK Sandwell & Birmingham, St Albans Community Association and Alzheimer's Society, supported by a wider network of local voluntary, community, health and social care partners.

This partnership helps ensure people can access joined-up support, local community opportunities and specialist expertise when needed.

The service is delivered through Better Care Funding from Sandwell MBC.