Sandwell Talking Therapies Plus is closed from 3pm on Friday 19^th December, re-opening on Monday 5^th January 2026. You can still make referrals during this time, and we will respond when we re-open. If you need help or support sooner you can reach out to:

Urgent and Crisis Support Contacts

These services operate 24 hours a day, 7 days a week, including Christmas Day and all bank holidays.

• Black Country 24/7 Urgent Mental Health Helpline: Call 0800 008 6516 or text 07860 025 281. This free helpline is for residents of Sandwell (and Dudley, Wolverhampton, and Walsall) to receive support for urgent mental health concerns from trained staff.
• NHS 111: You can also call 111 and select the mental health option to access local mental health crisis services.
• Samaritans: Call 116 123 for a free, confidential listening service. They are available 24/7, every day of the year, to talk about anything that's troubling you.
• Shout Crisis Text Line: Text "SHOUT" to 85258 for a confidential 24/7 text support service.

Other Support and Information

• If you are already engaging with mental health services: Continue to contact your existing service directly using the phone number provided in your care plan or treatment plan letters.
• Children and Young People (under 19): Call 0800 1111 to talk to Childline for free. The number will not appear on your phone bill.
• Kaleidoscope Sanctuary Hub - The service runs from Hope Place, High Street, West Bromwich. Please note that this service is only available to people living in Sandwell and is open to drop-in from Monday – Friday: 6pm – 11pm Saturday & Sunday: 12 (noon) – 11pm. You can walk-in without an appointment or call hope place on 0121 289 6111.
• Papyrus (suicide prevention): For people under the age of 35, call the HOPELINE247 on 0800 0684141.
• Sandwell Council Emergency Number: For urgent non-mental health related emergencies (e.g., housing crisis), the out-of-hours number is 0121 569 2266.