From homelessness to stability

I was homeless and struggling with substance misuse when I approached European Welfare Association (EWA) services at YMCA. I was depressed and didn’t see the way out of the situation I found myself in. I needed a hot drink and some food, and I wanted to get off the streets and get to work.

I received regular support from the food bank and welcome space offered by EWA. I could charge my phone and access internet. Advisors supported me to apply for Universal Credit which enabled me to get into supported accommodation. I also needed support with booking a GP appointment. The advisor supported me and wrote the letter to my GP explaining my situation, as they had previously refused to give me an appointment.

So much has changed already since I started receiving support from you. I am no longer homeless, and I’ve stopped drinking. I am now receiving Universal Credit and actively interviewing for a job and looking to secure employment as soon as possible. The support I have been given such as access to the food bank, housing support, help to claim Universal Credit and the interpreting support have all meant that my life has changed for better. I am grateful for the support I received from the EWA team – all the advisors were very helpful and supportive.

I feel much better, and now have a hope that my life is back on track.